Privacy Policy

The full web version is available at EKIP NetTest

General

Dealing with personal data observes the provisions of GDRP. We only process personal data on a basis of legitimate interest in extent that is necessary to provide the service and on basis of user consent and for the Purpose of data Processing as defined in this Privacy Policy.

What data is processed

The following data are processed:

Website

Mobile Apps

Purpose of Data Processing

Processing of IP address and Client Unique ID is needed to provide and monitor the service, to troubleshoot problems, to identify potential improper use of the system and to identify implausible measurements.

IP addresses are kept in the database for 30 days, then they are anonymized and deleted. The logs containing IP addresses are deleted after 30 days, backups are kept for 6 months.

Client Unique ID is also used to provide user’s history of measurements. Client Unique ID are deleted after 2 years.

The location information is used to statistically evaluate the measurement based on the measurement location. Before exporting and publishing the location data, the location data is anonymized in a way that:

Analytics information is used to understand how our users use the website and the mobile apps and to continuously optimize the service and are kept in the database for 90 days.

Analytics information’s (including Google Analytics) are set by third party websites over which we have no control. We recommend that you check the privacy and cookies policies of those websites for information about the cookies they may use and the collection of personal data. We do not hold any kind of responsibility for any content set or contained in these third party websites.

Crash traces data help us to statistically evaluate, analyse and resolve crashes and bugs in the mobile apps. Crash traces and their associated identifiers are kept for 90 days.

The Advertising identifier is used to attribute previously served advertising to an app installation and for user analytics.

User Consent, Opt-Out and Other User’s Rights

Non-essential personal data are only used after an informed consent is given by the user. The user can withdraw this consent any time. The respective setting is available within the website and the mobile apps. The user can opt out of Ads Personalization in the settings of the mobile operating system.

The user has following rights: Right to be informed, Right of Access, Right to Rectification, Right to Erasure (Right to be Forgotten), Right to be notified about Erasure or Changes, Right to restriction of processing, Right to data portability, Right to object, Right to withdraw consent and Right on Communication related to a Data Breach. It may not be possible to identify the user in our systems and all the relevant data without the user disclosing more information about the user.

User has right to request that all personal data related to the user be deleted.

We shall provide you with requested information without undue delay and in any event within one month of receipt of the request. That period may be extended by two further months where necessary, taking into account the complexity and number of the requests.

If we see that your requests are unfounded or excessive, in particular because of their repetitive character, we reserve exclusive right to either:

(a) charge a reasonable fee taking into account the administrative costs of providing the information or communication or taking the action requested; or

(b) refuse to act on the request.

If we fail to take action based on your requests, if it is not possible for us to take action or we find your request legally unfounded or unreasonable, we shall inform you without delay and at the latest within one month of receipt of the request of the reasons for not taking action and on the possibility of lodging a complaint with a supervisory authority and seeking a judicial remedy.

To execute the above rights, please contact nettest@ekip.me.